Terms and Conditions

Website Terms

Please read the Website Terms, which includes Terms of Sale and Terms of Service carefully and ensure that you understand them before ordering any The Spice Tailor Products from Our Site.

You will be required to read and accept these Terms of Sale when ordering The Spice Tailor Products. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to order The Spice Tailor Products through Our Site.

The Terms of Service govern your use of Our Site. Your agreement to comply with the Terms of Service is indicated by your use of Our Site. If you do not agree to these Terms of Service, you must stop using Our Site immediately.

Communication and Contact Details

If you wish to contact us about your order, with general questions or complaints, feel free to email us at contact@thespicetailor.com or call 0844 870 9184. Please note our UK working hours are from 9am to 5pm GMT. If you contact us outside of these hours, we will endeavour to get back to you within 48 hours.

If for some reason we are unable to answer your question there and then, we will endeavour to respond to you within 48 hours.

Law and Jurisdiction

Both the Terms of Sale and Terms of Service, and the contractual relationship between you and us, as a result of ordering, shall be governed by, and construed in accordance with the law of England & Wales.

Both the Terms of Sale and Terms of Service do not take anything away or reduce your rights as a consumer in the country where you live.

Any dispute, controversy, proceedings or claim between you and us relating to the Terms of Sale or Terms of Service, or the contractual relationship between you and us, when ordering, shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland.

Glossary

Unless the context otherwise requires, the following expressions have the following meanings:

“Account”

means an account required to access certain features on Our Site, as set out in the Terms of Service;

“Content”

means any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site;

“Contract”

means a contract for the purchase and sale of The Spice Tailor Products;

“The Spice Tailor Products”

means the products sold by us through Our Site;

“Order”

means your order for The Spice Tailor Products;

“Order Confirmation”

means our acceptance and confirmation of your Order;

“Order Number”

“Our Site”

means the reference number for your Order;

means www.thespicetailor.com , www.thespicetailor.co.uk

“we/us/our”

means The Spice Tailor Limited.

“User/you/your”

means a user of Our Site;

“User Content”

means reviews, media or any other form of content shared by the Users on Our Site;

Access to Our Site

Access to Our Site is free of charge. It is your responsibility to make the arrangements necessary in order to access Our Site. Access to Our Site is provided on an “as is” and on an “as available” basis. We may alter and update Our Site (or any part of it) at any time, and we may suspend or discontinue Our Site (or any part of it) at any time. Whilst we endeavour to make Our Site always available, we do not guarantee that Our Site will always be available or that access to it will be uninterrupted.

Accounts

Certain features on Our Site may require an Account. These include creating favourite product lists, wish lists and previous order history. However, you do require to create an account to purchase our products from Our Site.

When creating an Account, the information you provide must be accurate and complete. If any of your information changes, it is your responsibility to ensure that your Account is kept up to date.

We recommend that you choose a strong password for your Account.

It is your responsibility to keep your Account details safe. You must not share your Account details with anyone else. If you believe your Account is being used by someone else without your permission, please change your password immediately.

You must not use another person’s Account.

All personal information provided by you in your Account will be collected, used, and held in accordance with your rights and our obligations under data protection law, as set out in our Privacy Policy.

If you wish to delete your Account, you may do so by easily deleting your account on Our Site at any time. If you delete your Account, you will no longer have access to the features on Our Site requiring an Account. For further details about the retention and deletion of personal data, please refer to our Privacy Policy.

We may disable your Account if, in our reasonable opinion, you have breached these Terms of Service.

If we have your contact details and/or if you have an Account, we may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to the Terms of Service, or to your Account.

We will not send you marketing emails without your express or implied consent. If you do consent to marketing, you may opt out at any time. All marketing emails from us include an unsubscribe link. Email marketing options can also be changed in your Account settings, if you have them. If you opt out of emails from us, it may take up to 72 hours for your request to take effect and you may continue to receive emails during that time.

Information About Us

Our Site is owned and operated by The Spice Tailor Limited, a limited company registered in England under 07203228, whose registered address is 37 Warren Street, London W1T 6AD. Our VAT number is 108821326.

Business Customers

The Terms of Sale apply to consumers only and do not apply to customers purchasing The Spice Tailor Products in the course of business.

International Customers

Please note that Our Site is intended for UK residents only. We do not warrant or represent that Our Site or its Content are available in other locations or are suitable for use in other locations. We only deliver within the United Kingdom. If you are an international customer, you can purchase The Spice Tailor products from the website specific to your country.

The Spice Tailor Products, Pricing and Availability

Description of The Spice Tailor Products

We make all reasonable efforts to ensure that all descriptions and graphical representations of The Spice Tailor Products match the actual The Spice Tailor Products that you will receive. Please note, however, the following:

  • Images and/or descriptions of packaging of The Spice Tailor Products are for illustrative purposes only. There may be slight variations in colour between the image of a product and the actual product sold due to differences in computer displays, lighting conditions, and the fact that foodstuffs will naturally vary in appearance;

  • Occasionally there may be information on our Site that contains typos, errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We maycorrect any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

Of course, we will remain responsible for mistakes due to our negligence, for example if The Spice Tailor Products are different altogether but not for minor variations described above.

Allergens

Our Site includes a full list of ingredients and nutritional information for each of The Spice Tailor Products including if it is suitable for our vegetarian and/or vegan customers. We take allergens very seriously and list these as well on Our Site against each of The Spice Tailor Products. Please note, however, that some or all of The Spice Tailor Products are prepared in the same environment and we cannot guarantee that they will be 100% free of such ingredients and so if you are allergic to any of the below, you are advised NOT to consume The Spice Tailor Products:

  • Gluten, Milk or lactose, Eggs, Peanuts, Other nuts, Celery, Mustard, Sesame seeds, Soya or soybeans, Fish or Sulphates.

Availability

We cannot guarantee that all of The Spice Tailor Products will always be available. Stock indications are not provided on Our Site. We may choose to discontinue any of our products at any time. We may also choose to only offer our products for a limited range or for a limited time period.

Although unlikely, minor changes may, from time to time, be made to our products between your Order being placed and us processing that Order and dispatching the Products. This may occur for example, to reflect changes in relevant laws and regulatory requirements. Any such changes will not change any main characteristics of our products and will not normally affect your use or enjoyment of The Spice Tailor Products.

Pricing

We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. We reserve the right to change prices and to add, alter, or remove special offers from time to time and as necessary. Changes in price will not affect any order that you have already placed.

If incorrect prices are shown, we will contact you in writing to inform you of the mistake. If the correct price is lower than that shown when you made your Order, we will simply charge you the lower amount and continue processing your Order. If the correct price is higher, we will give you the option to purchase The Spice Tailor Products at the correct price or to cancel your Order (or the affected part of it). We will not proceed with processing your Order in this case until you respond. If we do not receive a response from you within 30 days, we will treat your Order as cancelled and notify you of this in writing.

If the price of The Spice Tailor Products you have ordered changes between your Order being placed and us taking payment and processing that Order, you will be charged the price shown on Our Site at the time of placing your Order.

Delivery charges are not included in the price of The Spice Tailor Products displayed on Our Site. For more information on delivery charges, please refer to delivery terms. Delivery options and related charges will be presented to you as part of the order process.

Ordering

How to place an Order

Our Site will guide you through the ordering process. Before submitting your Order you will be given the opportunity to review your Order and amend it. Please ensure that you have checked your Order carefully before submitting it.

If, during the order process, you provide us with incorrect or incomplete information, please contact us as soon as possible. If we are unable to process your Order due to incorrect or incomplete information, we will ask you to ask to correct it. If you do not give us the accurate or complete information within a reasonable time of our request, we will cancel your Order. If we incur any costs as a result of your incorrect or incomplete information, we may charge you for those costs.

The legal contract between us will be formed once you receive the Order Confirmation from us. We reserve the right to limit or prohibit orders that, in our discretion, appear to be placed by dealers, resellers or distributors.

If we do not accept or cannot fulfil your Order for any reason, we will explain why in writing. No payment will be taken under normal circumstances. If we have taken payment any such sums will be refunded to you as soon as possible and in any event within 30 days.

Any refunds due under this Clause 6 will be made using the same payment method that you used when ordering The Spice Tailor Products.

Free Sample/Free Product Promotion

We are delighted to offer the ‘Free Sample/Free Product’ promotion to first time customers of our who reside in the UK.

The ‘Free Sample/Free Product’ promotion, will offer you are one free product, completely free with no hidden charges to you for the item. Neither purchase is required and there is no fee or costs for the delivery and postage of the free product.

While it is possible to add the item ‘Free Sample/Free Product’ to your Order, and while it may appear in your Order Confirmation, this does not guarantee that you will receive these items.

We reserve the right to limit one ‘Free Sample/Free Product’ per person; and up to a maximum of two 'Free Samples/Free Products' per household. We reserve the right to deliver the Free Sample/Free Product within a time frame of our choosing. However, we will always aim to deliver the ‘Free Sample/Free Product’ to you as quickly and timely as we can. Whilst we aim to deliver the ‘Free Sample/Free Product’ to you in good order, fit for consumption, we cannot guarantee that our third-party providers in fulfilment will get the product to you in good order, fit for purpose. You cannot cancel or request replacements for any Free Sample/Free Product orders.

Payment

Payment for The Spice Tailor Products and related delivery charges must always be made in advance and you will be prompted to pay during the order process.

We accept the following methods of payment on Our Site:

  • Amex, Visa, Mastercard, Google Pay, Apple Pay, Shop Pay, Diners, Discovery, PayPal.

If you’re unsure if we accept your method of payment, please contact us.

Delivery

All Orders placed through Our Site will normally be delivered within 2 to 3 days after the date of the Order Confirmation unless otherwise agreed or specified during the Order process (subject to delays caused by events outside of our control).

If we are unable to deliver The Spice Tailor Products on the delivery date, the following will apply:

  • If no one is available at your delivery address to receive The Spice Tailor Products and they cannot be posted through your letterbox or left in a safe place nominated by you, you will be asked to rearrange delivery by the delivery agent;

  • If you do not collect The Spice Tailor Products or rearrange delivery or the delivery agent cannot contact you or arrange redelivery or collection, we will treat the Order as cancelled and recover The Spice Tailor Products. If this happens, you will be refunded the purchase price of The Spice Tailor Products themselves, but not the cost of delivery. We may also bill you for any reasonable additional cost that we incur in recovering The Spice Tailor Products.

If we do not deliver your order within 5 calendar days of the Order Confirmation (or as otherwise agreed), if any of the following apply you may treat the Order as cancelled and therefore the Contract as being terminated:

  • We have refused to deliver The Spice Tailor Products; or

  • In light of all relevant circumstances, delivery within that time period was essential; or

  • You told us when ordering The Spice Tailor Products that delivery within that time period was essential.

If you do not wish to cancel or if none of the specified circumstances apply, you may specify a new (reasonable) delivery date. If we fail to meet the new deadline, you may then treat the Contract as being at an end.

As soon as you have paid for your Order, The Spice Tailor Products in that Order will belong to you and they will become your responsibility as soon as they are delivered to you.

Cancelling your Order

By law, we must provide goods that are of satisfactory quality, fit for purpose, as described at the time of purchase on Our Site, (unless we have made you aware of any differences). You can cancel your Order:

  • If we fail in our promise to deliver you goods fit for purpose and there is a problem with what you have received;

  • If you change your mind within the first 14 days of you placing the Order (otherwise known as the cooling off period); or

  • After the cooling off period, under our 100% satisfaction guarantee.

When cancelling an Order and returning any of The Spice Tailor Products, you should not have broken the seal or damaged the packing in any way that would prevent us from re-selling the goods.

Refunds will be made using the same payment method you used when placing the Order. In each case, whether you get back your delivery charges or if you have to pay for returns will vary so please read these terms carefully. In all cases, we will issue refunds (whether in part or whole) within 30 days of the day we agree to your request to cancel your Order and refunds will be made using the same payment method you used when placing your Order.

Cancelling your Order where there is a problem with your Order

If any of our products you’ve purchased do not comply with our promise above or, for example, are badly damaged when you receive them, please contact us at contact@thespicetailor.com as soon as reasonably possible and in any event within 30 days to inform us of the problem, and to arrange for a replacement. We always strive to offer you a replacement, but in the event, you want a refund, please let us know.

Please note that if the problem is something we had already told you about at the time of your purchase or as a result of normal wear and tear or you have used them in a way not recommended, we may not be able to accept your request to cancel your Order. To return The Spice Tailor Products to us for any reason under this section, please contact us at contact@thespicetailor.com to arrange for a collection and return. It will be your responsibility to return them to us. We will cover the cost of returning The Spice Tailor Products back to us and refund you for any sums paid for those returned goods together with the cost of delivery if you paid for it.

Cancelling your Order within the cooling off period

Please note that, since we do not consider any of The Spice Tailor Products as perishable and nor do we offer subscriptions, you will have a right to change your mind and cancel within 14 days – which is given to consumers under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 201 and is otherwise known as the cooling off period. The cooling off period begins once your Order is complete and we have sent you your Order Confirmation. This is when the Contract between you and us is formed. You may also cancel for any reason before We send the Order Confirmation.

In addition:

  • If The Spice Tailor Products are being delivered to you in a single instalment (whether single or multiple items), the legal cooling-off period ends 14 days after the day on which The Spice Tailor Products are delivered to the shipping address stated on the Order Confirmation.

  • If The Spice Tailor Products are being delivered in separate instalments on separate days, the legal cooling-off period ends 14 days after the day on which the final instalment of The Spice Tailor Products are delivered to the shipping address stated on the Order Confirmation.

In this instance, we will be fully responsible for the costs of returning The Spice Tailor Products back to us. Standard delivery charges paid at the time of your Order will be reimbursed in full as part of your refund unless we offered free delivery with your Order in which case you will not be eligible for refunds on delivery costs. Please note, however, that we cannot reimburse for premium delivery. We are required by law to reimburse standard delivery charges (or the equivalent) only.

Cancelling your order as part of our 100% Satisfaction Guarantee

If, after the cooling off period, you are still not happy with your purchase, please contact us at contact@thespicetailor.com as soon as reasonably possible and in any event within 30 days of purchase, to inform us of the problem, and to arrange for a replacement or refund.

Please note that for unused, unwanted goods, we reserve the right to charge you for the delivery of returning The Spice Tailor Products back to us.

For further information on your rights as a consumer, please contact your local Citizens’ Advice Bureau or Trading Standards Office.

OTHER TERMS APPLICABLE TO BOTH TERMS OF SALE AND TERMS OF SERVICE

Our Liability to Consumers

We will be responsible for any foreseeable loss or damage that you may suffer as a result of our breach of the Terms of Sale (or the Contract) or the Terms of Service or as a result of our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or negligence or if it is contemplated by you and us when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable. We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content (including User Content) included on Our Site.

We only supply products for domestic and private use by consumers. We make no warranty or representation that The Spice Tailor Products are fit for commercial, business or large scale use of any kind (including resale). We will not be liable to you for any loss of profit, loss of business, interruption to business, or for any loss of business opportunity.

Nothing in the Terms of Sale or Terms of Service seeks to limit or exclude our liability for death or personal injury caused by our negligence (including that of our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.

Nothing in the Terms of Sale or Terms of Service seeks to exclude or limit your legal rights as a consumer. For more details of your legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.

Events Outside of Our Control

We will not be liable for any failure or delay in performing our obligations where that failure or delay results from any cause that is beyond our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, strikes, lock-outs or other industrial action by third parties, riots and other civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism (threatened or actual), acts of war (declared, undeclared, threatened, actual or preparations for war), epidemic or other natural disaster, or any other event that is beyond our reasonable control.

If any event beyond our control occurs:

  • We will inform you as soon as is reasonably possible;

  • We will take all reasonable steps to minimise the delay;

  • To the extent that we cannot minimise the delay, our affected obligations under these Terms of Sale (and therefore the Contract) will be suspended and any time limits that we are bound by will be extended accordingly;

  • We will inform you when the event outside of our control is over and provide details of any new dates, times or availability of The Spice Tailor Products as necessary;

  • If the event outside of our control continues for more than 4 week, we will cancel the order and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible and in any event within 30 days of the date on which the order is cancelled.

Complaints and Feedback

We always welcome feedback from our customers and, whilst We always use all reasonable endeavours to ensure that your experience is a positive one, we nevertheless want to hear from you if you have any cause for complaint.

How We Use Your Personal Information (Data Protection)

We will only use your personal information as set out in our Privacy Policy.

Other Important Terms

We may assign our obligations and rights under the Terms of Sale and the Terms of Service to a third party (this may happen, for example, if we sell our business or enlist the service of a third party to help with fulfil certain duties). If this occurs, you will be informed by us in writing and your rights under the Terms of Sale and Terms of Service will not be affected and our obligations under the Terms of Sale and Terms of Service will be transferred to the third party who will remain bound by them.

You may not assign your obligations and rights under the Terms of Sale without our express written permission.

When you order on Our Site, a Contract will be formed and is between you and us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of the Terms of Sale.

If any of the provisions of the Terms of Sale or Terms of Service are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of the Terms of Sale or Terms of Service, as applicable. The remainder of the Terms of Sale or Terms of Service (as appropriate) shall continue to be valid and enforceable.

No failure or delay by us in exercising any of our rights under the Terms of Sale or Terms of Service means that We have waived that right, and no waiver by us of a breach of any provision of the Terms of Sale or Terms of Service means that we will waive any subsequent breach of the same or any other provision.

We may revise the Terms of Sale or Terms of Service from time to time in response to changes in relevant laws and other regulatory requirements. If we change the Terms of Sale as they relate to your Order, we will give you reasonable advance notice of the changes and provide details of how to cancel if you will be affected by them and are not happy with them. Any changes made to these Terms of Service will apply to your use of Our Site the first time you use it after the changes have been implemented. You are advised to check this page every time you use Our Site. If any part of the current version of the Terms of Service conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.

How You May Use Our Site and Content (Intellectual Property)

With the exception of User Content, all Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by us, unless specifically labelled otherwise. All Content (including User Content) is protected by applicable United Kingdom and international intellectual property laws and treaties.

Users retain the ownership of the copyright and all other intellectual property rights in their User Content (with the exception of any part of any User Content which is owned by a third party, in which case, Users must obtain express permission for such material to be used in the User Content).

You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).

You may print one copy and download extracts of any page(s) from Our Site for personal use only.

You may not otherwise modify the printed copies, downloaded extracts, or downloaded or saved Content in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.

You may not use any Content (including User Content) from Our Site for commercial purposes without first obtaining a licence fromus, Our licensors, or the relevant User, as applicable. This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers

Our status as the owner and author of the Content on Our Site (or that of identified licensors or Users, as applicable) must always be acknowledged.

User Content

User Content on Our Site includes reviews left on Our Site.

All User Content and communications with other Users on Our Site must comply with the content standards set out below.

You warrant that you will comply the content standards referred to. You will be liable to us and will, to the fullest extent permissible by law, indemnify us for any breach of your warranty. You will be responsible for any loss or damage suffered by us as a result of such a breach.

We are not responsible for any loss of User Content submitted to Our Site. It is your sole responsibility to secure and backup your User Content.

All User Content is considered non-confidential and non-proprietary.

We may reject, reclassify, or remove any User Content from Our Site where, in our sole opinion.

We have the right to disclose your identity to a third party if that third party claims that any User Content submitted by you infringes their intellectual property rights (including, but not limited to, copyright) or their right to privacy.

User Content is not approved or verified by us before it is displayed on Our Site. The opinions, views, and values expressed in User Content on Our Site are those of the relevant Users and do not represent our opinions, views, or values.

We do not store any terrorist content.

If you wish to make a complaint about any User Content, please contact us.

User Content on Our Site and the copyright and other intellectual property rights in that User Content, unless specifically labelled otherwise, belongs to or has been licensed by the User identified along with that User Content. All User Content is protected by applicable United Kingdom and international intellectual property laws and treaties.

You (or your licensors, as appropriate) retain the ownership of your User Content and all associated intellectual property rights. When you submit User Content to Our Site, you grant us an unconditional, non-exclusive, fully transferrable, royalty free, perpetual, worldwide licence to use, store, archive, syndicate, publish, transmit, adapt, edit, reproduce, distribute, prepare derivative works from, display, perform, and sub-licence your User Content to the extent necessary to operate and promote Our Site.

In addition to the licence granted to us above by submitting User Content to Our Site, Users grant each other the right to copy and quote their User Content within Our Site.

Links to Our Site

You may link to any page on Our Site.

Links to Our Site must be fair and lawful. You must not take unfair advantage of our reputation or attempt to damage our reputation.

You must not link to Our Site in a manner that suggests any association with us (where there is none) or any endorsement or approval from us (where there is none).

Your link should not use any logos or trademarks displayed on Our Site without our express written permission.

You must not frame or embed Our Site on another website without our express written permission.

You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.

Links to Other Sites

Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under our control. We accept no responsibility or liability for the content of third-party websites.

The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.

Disclaimers

Nothing on Our Site constitutes advice on which you should rely. It is provided for general information purposes only.

We make reasonable efforts to ensure that our Content on Our Site is complete, accurate, and up to date, but to the extent permitted by law, We make no warranties, representations, or guarantees (express or implied) that this will always be the case. Please note that this does not apply to information concerning goods for sale through Our Site. Please refer to our Terms of Sale.

If you are a business user, we exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.

Viruses, Malware, and Security

We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, we do not guarantee that this is the case.

You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.

You must not deliberately introduce viruses or other malware or malicious code, or any other material which is malicious or technologically harmful either to or via Our Site including which may (a) affect the functionality or operation of Our Site or (b) collect or track the personal information of others or (c) spam, phish, pharm, pretext, spider, crawl, or scrape Our Site;.

You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.

You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.

By breaching these provisions, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.

Acceptable Usage of Our Site

You may only use Our Site in a lawful manner:

  • You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;

You must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; and

  • You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.

If you fail to comply with these provisions, you will be in breach of these Terms of Service. We may take one or more of the following actions in response:

  • Suspend or terminate your right to use Our Site;

  • Issue you with a written warning;

  • Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;

  • Take further legal action against you, as appropriate;

  • Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or

  • Any other actions which we deem reasonably appropriate (and lawful).

We hereby exclude any and all liability arising out of any actions that we may take in response to your breach.

Communicating with Us, on Our Site and other Users

For questions or complaints about communications from us, please contact us at contact@thespicetailor.com

When communicating with us, on Our Site or other Users, the following rules apply, and you must not communicate, submit, or otherwise do anything that:

  • is sexually explicit;

  • in any way sexualises minors (including, but not limited to, child sexual abuse material);

  • is obscene, deliberately offensive, hateful, or otherwise inflammatory or promotes violence;

  • promotes, encourages, incites, or supports acts of terrorism;

  • promotes or assists in any form of unlawful activity;

  • is defamatory of another person;

  • bullies, insults, intimidates, or humiliates another person;

  • discriminates against, or is in any way defamatory of, any person, group, or class of persons; race; nationality; gender; gender identity; sexual orientation; religious or philosophical beliefs; disability; or age;

  • is intended or otherwise likely to threaten, harass, annoy, alarm, inconvenience, upset, or embarrass another person;

  • is calculated or otherwise likely to deceive;

  • is intended or otherwise likely to infringe (or threaten to infringe) another person’s right to privacy or otherwise uses their personal information in a way that you do not have a right to;

  • misleadingly impersonates any person or otherwise misrepresents your identity or affiliation in a way that is calculated to deceive;

  • implies any form of affiliation with us or any other party where there is none;

  • infringes, or assists in the infringement of, the intellectual property rights (including, but not limited to, copyright, designs, patents, trade marks, and database rights) belonging to us or any other party;

  • is in breach of any legal duty owed to another party including, but not limited to, contractual duties and duties of confidence.

  • Any personal information sent to us, (including, but not limited to, your name and contact details) will be collected, used, and held in accordance with your rights and our obligations under data protection law, as set out in our Privacy Policy.