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FAQs

General

Email us at contact@thespicetailor.com

Our customer support team operate during 9am to 5pm GMT. We will ensure we respond to every customer. However, we are a small team, so please allow 48 hours.

You can also call us on 0844 870 9184, but please be aware that we aren’t able to answer calls at all times. Please leave a message or send us an email and we will get back to you.

If you are contacting us with a product specific complaint, please make sure to include the batch code listed on the pack. This can be found on the base of the pack next to the barcode.

The Spice Tailor was founded by chef Anjum Anand and is a range of Indian and Asian cooking kits. Made using only the best, freshest all-natural ingredients, we cook using authentic techniques in small batches to ensure the very best premium quality food is delivered to your home.

Our kits contain all the spices, sauces and marinades you need to add to your fresh ingredients.

Made from all-natural ingredients, there are no nasties and no added preservatives and they take minutes to cook – a great way to create delicious meals for any occasion in a moment.

Anjum is a chef, cookbook writer and founder of The Spice Tailor.

After writing her first cook book in 2003, she’s since written six bestselling cook books, presented 2 BBC series and 1 SBS series, all on Indian food. She’s also appeared on numerous cooking TV shows and in newspapers and magazines around the world.

Check out her bio here.

Order and shipping

You can buy direct here online or from our Amazon store.

You can also buy from Sainsbury’s, Waitrose, Tesco, Ocado, Asda, Morrisons and Booths.

We deliver to the UK.

Orders placed before 1 pm Monday to Friday are dispatched the same day with a 48hr delivery timeline. Depending where you live and the order time, most fulfilment is between 1 and 3 days. Orders typically take 2 to 3 business days.

We work quickly to pick and pack your items. Unfortunately, this means your order can't be amended. This includes swapping products or changing payment methods.

However, we can attempt, but cannot guarantee, the cancellation of your order if the request is in good time after the charge has gone through. You can always return any unwanted orders to us for a refund.

Simple. If you don’t want the product or don’t like it, let us know and we will refund you.

Please make sure to include the batch code listed on the pack.

Take a look at our Returns Policy for more information.

You will get a shipping confirmation email when your order has been picked up by our carrier, usually within a day or two after your order confirmation email is received.

You will be able to view your tracking by following the link provided in the email.

Alternatively, you can check your tracking updates by logging onto your account area on The Spice Tailor site.

Cooking with The Spice Tailor

All our kits are designed to be cooked in under 15 minutes. Our pastes can be cooked in under 30 minutes.

We generally follow a simple approach to cooking and most of our kits and pastes have a 3-step process and we provide clear instructions on the pack.

Our website also has clear instructions on how to use each kit.

Each of our kits and pastes can be tailored to taste, either using your own creations or we’ve also got hundred's of recipe ideas to give you a helping hand.

Indian Curry Kits contain three pouches of 300g – a whole spice pouch, a base sauce and a stir-in sauce. The exception is the Keralan Coconut Curry which has only 2 pouches and doesn’t require a base sauce.

Lentil Daal Kits contain three pouches of 400g – a whole spice pouch, a 'tarka' spiced sauce and the cooked lentils. The exception is our Bengali Coconut Lentil Daal which has only 2 pouches and doesn’t require a 'tarka' spiced sauce.

Biryani Kits contain three pouches of 360g - whole spice pouch, cook-in sauce and aromatic steamed biryani rice.

Pastes contain just one 200g pack, which contains everything and is ready to go.

Tandoori Marinade Kits contain three pouches of 170g - tandoori marinade, tandoori seasoning blend and a chutni to serve.

Asian Curry Kits contain three pouches of 275g - whole spice and aromatics pouch, curry paste and coconut milk.

You can find an array of recipes to cook with our kits on our website. We’re always adding new recipes to help inspire you to try new ideas in the kitchen.

Our kits and pastes are versatile and can to be used in a slow cooker. However, depending on the ingredients you’re cooking with, you may need to add a splash of water to stop them from sticking to the pan. 

All of our products need to be consumed within 3 days of opening if refrigerated, with the exception of our Pastes, which can remain in the fridge for up to 28 days.

Our products are completely flexible and you can tailor to taste.

We provide the necessary spices we believe you need. However, you can remove them from the recipe if you prefer. You can also grind the spices up and add them. And you can also take out the large whole spices after cooking your dish.

We design out meals and products with everyone in mind. Of course, everyone has a different taste preference, so its up to you. We do recommend that the mild curries and daals are good way to introduce young kids to curries.

Rather than using artificial preservatives, we use a high heat sterilisation process to keep the food and flavours fresh without the need for any preservatives.

Our packaging has therefore been carefully selected to ensure you get the food how we intended it to be received.

We’re equally as passionate about our environment as we are about food. We’re currently looking into our packaging and aiming to move to recycled plastics by 2022.

Allergens, Ingredients and Nutritionals

Our kits can all contain trace amounts of gluten and are not gluten free. If you have a gluten allergy or intolerance, we do not recommend you consume our kits.

Some of our kits do contain dairy directly in the recipe and the rest can contain trace amounts of dairy or lactose (which we are working on making vegan from 2022). We do not recommend our products for people with a dairy or lactose allergy or intolerance.

A list of ingredients is available on each product listing.

All of our kits have different flavours and spices, and therefore have very different ingredients.

Please visit the kits on our website to read the nutritional information.

Please note that all of our kits may contain traces of dairy, mustard, nuts, sesame, peanuts, celery, sulphites, gluten & soya. So please avoid if you have an intolerance to any of these ingredients.

All of our kits have different flavours and spices, and therefore have very different nutritional values.

Please visit the kits on our website to read the nutritional information.

Can’t find what you’re looking for?

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